Free Support Services

Software As a Service (SAAS) driven by Service

With 10 years' experience offering Software-As-A-Service to the membership and event registration markets, we understand that the key word in SAAS for our customers is Service. On that basis, our first priority is to get you the support you need when you need it. Whether you need help getting started, or expert advice along the way, our knowledgeable support team is there to help.

Getting Started

From the outset, our sales team is trained to listen carefully to identify your specific needs. Sales staff communicates those needs directly to our engagement team to ensure a smooth transition, so we can get you up and running in the shortest possible time.


We offer free online training to all our customers. Class size is kept small, so you can get individual attention.

Event Setup Review

At your request, a support team member will review your event setup to ensure you have used our comprehensive set of features to maximum benefit for you and your registrants.

Association Manager Configuration

You will have a personal consultation with an engagement manager to outline the business rules of your association and make sure we have all the information we need to configure our service to best meet your specific requirements.

Fee-Based Professional Services

123Signup provides extensive professional services from complete event setup to customization of our services. For more information, visit Professional Services.